Building Confidence through Communication

Start date: 14 October 2021

Duration: 14th & 19th Oct - (9:30am - 12:30pm)

Location: Online

Cost: €49 (€59 for non Chamber & Non Network Members)

Course code: N/A

Programme overview

Being an effective communicator is more than being able to deliver a presentation. Communication impacts all aspects of our relationships, personal and professional. It includes listening and non-verbal communication as well as speaking.

This interactive Building Confidence Through Communication course will help you develop your skills to be more confident in your communication in both your personal and professional life.

Learning Outcomes

On completion of the training programme, participants will:

• Understand how communication works
• Identify the barriers to communication- with focus on virtual/hybrid
• Recognise different communication styles and how to build rapport
• Appreciate the role of body language and tone in communication
• Reflect on the role of listening and questioning skills in communication
• Understand how to deliver effective feedback
• Recognise how to be assertive rather than aggressive in communicating
• Recognise how to deal with difficult conversations and delivering bad news
• Identify how to speak up at meetings and in impromptu settings

Who Is This Course For?

This course is suited to all


Day 1 (3 hours)

• How communication works
• Barriers to communication
• Communicating in an online world
• Verbal and non-verbal communication
• Active listening skills
• Asking effective questions

Day 2 (3 hours)

• Impromptu speaking/ speaking up at meetings
• Difficult conversations
• Delivering feedback
• Delivering bad news
• Assertive communication

Book your Place

Book your Place

Applications Closing on 13/10/2021

Enquire Now