Business Writing – Learn the Art of Effective Written Communication

Start date: 14 June 2019

Duration: 1 Day

Location: Creative Spark, Dundalk

Certificate: N/A

Cost: €139 (€169 for Non Chamber / Skillnet Members)

Course code: N/A

Programme overview

The one day Business Writing Skills course covers the core elements of writing and shows learners how to use plain, simple and jargon-free English to communicate more precisely with their target audience.

The course also looks at best practice approaches to structuring emails and short documents to ensure they are more readable and appealing to their audience.

Finally, the course looks at the commons pitfalls when writing professional documents and provides learners with the best practice tools and techniques to improve their proof reading skills.

Learning Outcomes

By the end of the course each learner will be able to:
• Write emails and short documents that are clear and concise
• Identify and avoid the most common business writing mistakes
• Use plain English so readers can easily understand their message
• Avoid producing wordy, bureaucratic or jargon-ridden documents
• Appreciate the importance of proof-reading all written communications

Who Is This Course For?

This course is suitable for employees at all levels.

Modules

TOPIC 1: AN INTRODUCTION
• Understanding your audience
• A structured approach – prepare; plan; proceed;

TOPIC 2: PROFESSIONAL AND APPROPRIATE WRITING STYLE
• Rules for writing in ‘Plain English’
• Layout guidelines– structure, differentiation, downward flow, whitespace, focal point
• Determining the appropriate level of detail-summarising
• Common pitfalls – jargon, long-winded expressions, bad grammar, redundant words;
• Writing tips – effective lists and active voice

TOPIC 3: STRUCTURE OF SHORT DOCUMENTS
• Is my style ‘reader-friendly’?
• Benefits of establishing style guides and document templates
• Structuring your document to look readable
• Designing documents for visual appeal – using bullet points, numbered lists, paragraphs, graphics

TOPIC 4: PROFESSIONAL REPORT WRITING
• Characteristics & components of a good report
• Types of Reports: Compliance, Incident, Statistical
• Different ways to organise formal and informal reports
• Critique report samples

TOPIC 5: PROOF READING AND EDITING
• Eliminating mistakes
• Proof-read for Accuracy; Impression; Message; Appearance;
• Removing dead wood and waffle
• Proof-reading mark

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Applications Closing on 12/06/2019

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