Intro to Coaching & Mentoring

Start date: 24 November 2020

Duration: 9:30am - 12:30pm - 24th & 26th November

Location: Online - Live Webinar

Certificate: N/A

Cost: €49 (€59 for Non Chamber & Non Network Members)

Course code: N/A

Programme overview

By the end of this one-day programme participants will understand the value and use of a coaching style with managers and teams, be able to identify where coaching can be used to improve performance in their teams and be able to use practical coaching skills with their teams in a variety of situations including feedback sessions, development conversations, team and individual meetings and in any situation where they are aiming to increase performance and results.

Learning Outcomes

On completion of the training programme, participants will:

Know how and when to coach & mentor
• Understand how coaching/mentoring can be used to develop a team.
• Have a toolbox of coaching and mentoring skills that they can use to help improve individual/team performance.
• Know how to give quality feedback to keep their teams engaged and performing

Who Is This Course For?

This course is suitable for anyone involved in managing people


About Coaching

What is it and what it is not
Coaching vs. Mentoring vs. Training vs. Counselling(EAP)
Why bother
A time to manage and a time to coach –
knowing which to use when

6 Step Coaching Model

Question technique
The 6 steps
The steps in action
Opportunities to use this style with your

Coaching Skills

Continuation expressions
Skills practice

The Coaching Relationship

Key elements
Being present
Active listening
Skills practice

Action Oriented Coaching

Powerful questions
Developing action plans
SMART goals
Checking back
Skills practice

Advancing Your Skills & Knowledge

Further reading
Your coaching action plan – 3 specific
coaching opportunities
Action learning sets – getting the best from them
Reflective practice and learning journey

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Book Place(s)

Applications Closing on 23/11/2020

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